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There are
absolute standards in regard to how loud your music should be played when
complying with Occupational Safety and Health Administration’s, or OSHA
guidelines.
According to
OSHA, you can’t expose your employees to a whole shift of music that is 90
decibels or more, a volume that is high for a restaurant, but not uncommon in
bars and nightclubs. Even at sound levels that OSHA says are safe, it is likely
you’ll get lots of guest complaints.
According to
Stephani Robson, Ph.D., a senior lecturer at Cornell University School of Hotel
Management, a study found that the average noise level in restaurants measured
about 70 decibels even though the volume needed for comfortable conversation is
around 60 decibels. Flip through any restaurant review, and you may see guest
complaints about not being able to hear their dining companions over the noise.
Part of the
problem is the way restaurants are designed today. For example, there are lots
of hard surfaces, no carpets, and tables packed close together to maximize
capacity, all of which can make a space seem very loud. But music that is
playing at too high a volume also is a big contributor to uncomfortable noise
levels.
So how loud
should the music be? In general, not more than about 60 decibels for
restaurants where you want guests to converse over a meal. To ensure you are at
the correct level, you can test your music levels with an inexpensive sound
meter that can be bought online for about $30. There are also free decibel
meter applications found in the App Stores on your smart phone.
Turn the
music up for active bar scenes, but keep it under 75 decibels unless you want
your guests and staff to be hoarse at the end of the night.
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