Showing posts with label Restaurant Social Media. Show all posts
Showing posts with label Restaurant Social Media. Show all posts

Thursday, April 26, 2012

Food Porn, "too much? or "Bring it on!"

The pervasive nature of social media has allowed your Facebook friends to include you in any and all aspects of their life—including when they go out to dinner. When we log onto Facebook at any point during the day, we see tons of food posts, or “food porn,” but, hey, we actually love it. Do you?

Common complaints lie with people who post too much—everything they eat, whether it be a gourmet meal or a snack from the gas station. Many foodies genuinely like to share their experience in a great restaurant, but posting ad nauseum can seem like pretentious boasting: “Look at me, eating this delicious porcini mushroom risotto at fabulous and expensive Restaurant X , while you’re at home nibbling on your sad turkey sandwich.” These posts have unintended benefits for restaurants, however. The photos may entice people to eat at the restaurant because the photos are instant publicity. But how much is too much?

While doing our morning reading, we came across this really hilarious three-minute video on NPR’s Food Blog, that’s a catchy music video based on the notion that “food porn” has reached the extreme.

So what’s the problem? There is a dining room etiquette diners should abide by before you break out the camera and the flashes start lighting up the dining room.  Snapping away with your camera can be intrusive and disruptive to your fellow patrons, not to mention disrespectful to the chef. The food is meant to be eaten the moment it gets to you. If you’re too busy setting up your tripod and getting the right angle, you may end up with a dish not up to par. So, if you must take a picture, make it quick and with no flash.

Monday, February 20, 2012

3 Tips for Choosing Which SoMe Site is Best for Your Restaurant

By Ryan Sides is the Lead Strategist at Bacon Social Media

Facebook, Twitter, Foursquare, UrbanSpoon? HELP!

Restaurateurs are finding it increasingly difficult to keep up with the many options for social media marketing today. How do you decide which site is best for your restaurant?

Consider Your Time Constraints
If you have a limited amount of time to spend on actively marketing your restaurant online, you may want to develop a relatively passive approach.  This will mainly include monitoring sites such as FourSquare, Yelp, UrbanSpoon, TripAdvisor, and other check-in/review sites for mentions and reviews of your restaurant.  You can even respond to negative reviews -- just dont be this guy.

A more active approach to marketing your restaurant on social media will include posting and directly interacting with your followers on sites such as Facebook, Twitter, and YouTube.  You should budget at least an hour per day to engage fans, post comments, add status updates, post photos, read other posts and groups, etc. 

Study Your Customers
Can you describe your ideal customer?  Have you written a detailed description of them?  Where do they live? Work? Play? What do they do? Read? Listen to?  Think about how they interact online and which sites they visit often.  Are they active on Facebook or Foursquare?

As you talk to your customers, ask them where they go to search for restaurants.  Which sites do they use and trust most?  Invest your energy in the sites where your customers and prospectives are already active.

Be Realistic About Your Budget
Setting up accounts on social media sites is free -- which is one thing that makes them so appealing to small restaurant managers and owners. But running them isn’t. Carefully review your marketing plan and budget and figure out how much money you can afford to invest in your social media efforts.

All channels aren’t created equal, in terms of the investment they require. Creating a steady stream of videos for YouTube will require more money than designing and managing a simple Facebook page.

It’s better to do a single site really well than try to manage multiple channels weakly.  We recommend that newbies select only one site and focus exclusively on that site for at least one month. 

Ryan Sides is the Lead Strategist at Bacon Social Media and is committed to helping restaurateurs increase repeat business and save money through Social Media marketing.  E-mail Questions or Comments to Ryan@BaconSocialMedia.com.